What we collect:
Information you give us.
We collect and store information you provide through our digital properties and in our stores.
The information we collect from you includes things such as:
Your HPF® member ID
Information you give us about others.
You may give us information about other people, such as the name and address of a gift recipient, or the name and contact information of someone who will pick up items for you at a store. We will only use this information for the specific reason you provide it.
Information from other sources.
We may receive information about you from other sources, including third parties that help us update, expand, and analyze our records and identify new customers, and provide products and services that may be of interest to you.
Information collected automatically online.
We collect information about your interactions with us including, for example:
The type of device or browser you’re using
Your IP address
Your browsing behavior while on our website
The URLs of the websites you visited before visiting our site (these are called “referring URLs”)
IMEI/UDID (a numeric identifier for your mobile device)
MAC address (another kind of numeric identifier for your mobile device)
IDFA (Apple’s ID for advertising), a randomly generated number)s.
Manage Flash cookies
Learn more about managing cookies, Flash cookies, and more
We may permit third-party service providers to collect and process some information from our digital properties. We may share personal information with those providers and may have similar arrangements with interest-based advertisers. We provide more information about interest-based ads below. Our digital properties are not designed to respond to “do not track” requests from browsers.
Reviews and other content you provide.
Our websites offer publicly accessible blogs or community forums. Be aware that anyone who accesses these areas may read, collect, and use the information you provide.
How we use the information we collect:
Identifying you on our digital properties in order to customize your experience
Fulfilling orders and requests for products, services, or information
Processing refunds, returns, and exchanges
Tracking and confirming online orders
Delivering and installing products
Preventing and identifying fraud and other illegal activity
Engaging in internal uses such as data analytics with the purpose of enhancing existing and creating new products and services
How we share your information.
HPF does not exchange your personal information for monetary consideration. We may share your information with third parties to perform services on our behalf such as:
Fulfilling orders and delivering packages
Scheduling and performing product installations
Providing customer care and technical support, including servicing products
Personalizing the customer experience on our digital properties
Fulfilling subscription services
Detecting fraud and other illegal activity
Sometimes we may be required to share personal information for legal reasons, for example, if we are required to do so by a regulation, court order, subpoena or other legal process. We may also share information when we believe it is necessary to comply with the law or to respond to a government request, or when we believe disclosure is necessary or appropriate to protect HPF, our customers, or others.
How we protect your information.
You also can do your part to help protect the information you provide to us. Create a strong password. Use that password only on our digital properties. And do not share your password with anyone — especially anyone claiming to work with us. We would never contact you and ask for your password — ever.
You may at any time:
Stop receiving marketing or promotional emails, direct mail, phone, and mobile marketing communications
Update and correct your personal information
Deactivate your account
Request removal of information you post on our digital properties; in some cases, we may not be able to remove your content or personal information, in which case we will let you know if we are unable to do so and why
To do any of these, let us know by one of these methods:
Follow the directions in a marketing email, direct mail, or mobile communication that you receive from us
Provide your request and current contact information through one of the contact methods listed under “contact us” below
Please note: Even if we are able to anonymize or make your content or information no longer visible, this does not ensure complete or comprehensive removal of your content or personal information from the internet.
Protecting children's privacy.
We do not knowingly solicit or collect personal information from children under the age of 13 without parental consent. If we learn that we have collected personal information from a child under age 13 without parental consent, we will promptly delete that information. If you believe that a child under age 13 may have provided us with personal information without parental consent, please contact us as specified in the “How to contact us” section of this policy.
Links to other websites.
Social media features.
How to contact us:
Minnan Guzhen A qu 6006,Huliqu,Xiamen,Fujian,China,361000
Last Updated: December 31, 2019